Delivering Public Services Innovation: Evidence from Wales

This report highlights case studies of public services innovation in Wales and brings together shared challenges and barriers facing innovators across the public sector.

Public Services Innovation Case Studies

In 2016, we undertook a research project finding examples of public services innovation happening in Wales. 

We interviewed thirty people from a wide range of projects spanning different sectors, in different areas and facing a range of challenges.

This report outlines some of the findings; common barriers and enablers, shared frustrations. It also presents case studies of some of the projects interviewed.